The City Information Technology Center is the frontline office in the adoption and application of Information and Communication Technology (ICT) and ensures its utilization in strategic area of government concern thus supporting all departments and offices in their respective ICT thrusts and programs.

History

According to a 1994 report by the Local Government Development Foundation, the decisive thrusts of local bureaucracy in the future will be in the use of information technology (IT). The report concluded that eventually, the availability and use of IT as a tool of management in the future is inevitable for local government if it is to squarely meet the challenge of local government administration in the 21st century.

In that respect, the City Computerization Program (1990-1995) of the City Government of Davao has provided a strong foundation in the use of IT as its cutting edge in local administration by the year 2000. The program was institutionalized in the 1996 reorganization by creating an office with structured positions systematically coordinated, goal-directed and task-oriented.

The City Information Technology Center (CITC) under the Office of the City Administrator was set-up to support the development effort and manage the implementation, maintenance of the systems developed and repair and maintenance of all computers. CITC is the front line in the adoption and application of IT and ensures its utilization in strategic areas of government concern thus supporting all departments and offices in their respective thrusts and programs.

Our Vision-Mission

We shall extend technical assistance to all departments and offices to increase efficiency in the delivery of basic service to the public through

Development of information systems (IS)
Efficient and mechanized processing of documents
Enhancements and upgrading of ICT resources
ICT advancement / leadership through research and application
Empower people through district-level connectivity / linkage to the central office

Our Goal and Objective

To synergize the ICT developments within the city government

To enhance/improve the delivery & availability of information to the management to support decision-making
To provide support to line agencies in the delivery of efficient & effective services to the public
To continuously build & upgrade the ICT capability of the city government

Administrative Division

Records Management
Property and Supply Management
Personnel Administration
Budget and Finance Management
Office Maintenance

System Development and Maintenance Division

Develop Information Systems (IS)
Maintain and enhance implemented/existing IS
Coordinate with users within the department in the design and implementation of systems
Coordinate and facilitate activities and lead in the implementation of new systems until they are operational
Analyze and evaluate in-house/outsourced IS
Conduct Research and Development on new trends and advances in Information Communication and Technology (ICT)

Network Facilities Management Division

Network Administration
Fault Management
Configuration Management
Security Management
Performance Management
Accounting Management
Database Management
Internal Services
System Implementation Support
Conduct Research and Development on new trends and advances in Information Communication and Technology (ICT)

Computer Equipment, Maintenance and Systems Engineering Division

Maintenance Services of Computer Hardware, Software & Peripherals:
- Check-up and Repair
- Hardware Installation /Relocation
- Software Installation / Maintenance
- Preventive Maintenance
Technical Specifications Report Preparation
Inventory of Hardware & Peripherals
Inventory of Licensed Software
Inventory Reports Preparation
Ocular inspection and LAN Cable Lay-out and Design Preparation
Cable Installation / Maintenance
Technical Evaluation / Recommendation Report Preparation
Conduct Research and Development on new trends and advances in Information Communication and Technology
Plans and Recommends enhancement of ICT capability